Return & Refund Policy

Last Updated: March 31, 2026

At Shree Srishti Textile, we are committed to the highest standards of quality in Jaipuri handblock printing and textile manufacturing. As a direct-from-factory brand based in Sanganer, we have established the following guidelines to ensure a transparent and professional experience for our retail and B2B customers.

1. Our Artisanal Quality Standard

Most of our products, including Sanganeri, Bagru, and Handblock prints, are handcrafted by skilled artisans.

• The Beauty of Handmade: Small irregularities in print, minor color spills, or slight variations in shade are not defects. These are authentic characteristics of manual block printing.
• Color Representation: We photograph products in natural light to be as accurate as possible. However, actual colors may vary slightly based on your monitor or mobile screen settings.

2. Return & Exchange Eligibility

To be eligible for a return, your item must be:

• In the same condition that you received it (unworn, unused, and unwashed).
• In its original packaging with all tags and labels intact.
• Accompanied by the original receipt or proof of purchase.

Non-Returnable Items:

• Processed Fabrics: Any fabric that has been cut, washed, or stitched.
• Custom/B2B Orders: Personalized designs or bulk manufacturing orders made to specific requirements.
• Sale/Clearance Items: Items purchased during special discount events (unless there is a verified manufacturing defect).

3. B2B & Wholesale Policy

As a manufacturer providing wholesale rates, our margins are structured for resellers.

• Wholesale returns are only accepted for manufacturing defects (e.g., significant fabric damage or major misprints).
• We do not offer "change of mind" returns or buy-backs for unsold reseller stock.

4. How to Initiate a Return

• Report Within 48 Hours: Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us within 48 hours.
• Contact Method: Email us at info@srishtitextile.com (recommended) or contact our support team at +91 89478 27643 or +91 78774 85921.
• Verification: Please provide your order number and clear photos/videos of the issue.
• Approval: Items sent back to us without prior return approval will not be accepted.

Official Return Address:

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved Refunds: The refund will be processed automatically to your original payment method within 7–10 business days.
• Late Refunds: If you haven’t received a refund yet, first check your bank account, then contact your credit card company. It may take some time before your refund is officially posted.

6. International Shipping & Returns (USA, UK, UAE, etc.)

• Global Returns: For international orders, the customer is responsible for return shipping costs and any applicable customs duties/taxes unless the product was damaged upon arrival.
• EU 14-Day Cooling Off Period: Customers in the European Union have the right to cancel or return their order within 14 days for any reason, provided the item is in its original, unused condition.