We have a 7-day return policy; to request a return, contact srishtitextileshop@gmail.com. Your item must be unworn, unused, with tags, and in its original packaging, along with proof of purchase. Returns should be sent to SRISHTI TEXTILE, PLOT NO 11, DEV VIHAR YOJNA, KHADI GRAMODHAN ROAD, SANGANER, JAIPUR - 302029, TEL NO 7877485921. We will provide a return shipping label and instructions if your return is accepted. Damaged, defective, or incorrect items must be reported immediately. Certain items like perishable goods, custom products, and hazardous materials cannot be returned. Sale items and gift cards are also non-returnable. For EU customers, a 14-day cooling-off period applies. Refunds will be processed within 10 business days after approval.